Refund policy

🌙 Return & Refund Policy — Crescent Collective

Each piece at Crescent Collective is made to order with intention and care, which means all sales are final. Because of this custom process, we’re unable to offer returns, exchanges, or cancellations once an order has been placed.

But don’t worry—if there’s an issue with your order, we’ve got you.
If your item arrives damaged, defective, or incorrect, please email us at [your email] within 7 days of delivery with your order number and a clear photo of the item. We’ll gladly work with you to make it right.

✨ Please note:

• We do not accept returns due to sizing issues. Be sure to check the size chart on each product page before placing your order.

• Color variations may occur slightly due to screen differences or fabric dye lots.

• Because each item is made just for you, we cannot accept buyer’s remorse returns.

We appreciate your support of a small, woman-owned business. Thank you for being a part of the Collective. 💫